Billing & payment plans
Delivery & returns
Security and creditworthiness
I have received a overdue notice for an invoice I have already paid.
There can be several reasons for receiving an overdue notice for an invoice that you have already paid:
• You provided the wrong reference number
If you made a mistake when entering the payment details please contact us using the contact form.
• You accidentally paid the wrong amount
The overdue notice shows the difference between the invoice total and the amount received. Please transfer the balance.
• You used the online shop’s banking information
Please ask the online shop to forward your payment to Accarda so that we can close the case. That way you will not receive further overdue notices.
For other questions, please use the contact form.